harte hanks profile & testimonial
the company
Founded in 1923, Harte-Hanks today is a worldwide direct and targeted marketing company that provides direct marketing services and shopper advertising opportunities to local, regional, national, and international consumer and business-to-business marketers.
Harte Hanks have been working with Randstad Sales’s specialist telesales team in our Berkshire head office since 2006. The Berkshire telesales team have been responsible for recruiting all levels of Sales and Telemarketing staff during this period.
To view all our current jobs with Harte Hanks and our other sales jobs click here
harte hanks testimonial
Harte Hanks now view Randstad Sales as a strategic recruitment partner due to the quality of their service and extra added value services and commitment given over the course of the relationship.
going the extra mile
Our specialist telesales team have become increasingly close to and aligned with the internal Harte Hanks recruitment team and are highly respected as a preferred supplier at Harte Hanks. They are especially valued when their clients’ demand for agents for their campaigns falls within very short timescales. This level of respect comes to due to Randstad Sales’s consistent high performance over this period.
In recent times Harte Hanks have had to examine their internal recruitment process due to a significant increase in demand for headcount from their clients. Marc Pizer, manager of our Berkshire telesales team, volunteered to spend a week based from the client’s offices providing his expertise looking in-depth at how to improve the quality of the job specification writing, refine selection processes, brief managers on interviewing techniques and investigate establishing a multi-campaign assessment centre process, run and managed by Randstad Sales on Harte Hanks behalf.
This time and dedication to the account was greatly appreciated by the entire Harte Hanks team.
real results
The commitment paid off, as a result of revising processes on the next recruitment campaign Harte Hanks made offers to 24 language speakers on a temporary basis and 6 senior level permanent staff within 5 days.
Christine Chenneour, HR Director, describes the account management at Randstad as follows:
“Randstad’s telesales specialists have consistently performed for us since we started working together and I consider them fundamental to Harte Hanks growth plans and strategic recruitment for our client campaigns, especially over short timescales.
I would strongly recommend Randstad Sales as the industry specialist in Telemarketing and Internal Sales recruitment to anyone struggling to find experienced candidates in a marketplace where quality candidates are hard to find.”
Christine Chenneour, Human Resources Director, Harte Hanks plc