Dunelm Mill profile & testimonial
the company
Dunelm is one of the most successful home furnishings retailers in the UK and is enjoying rapid growth. It was founded over 25 years ago in Leicester and the first shops were relatively small high street units.
In more recent years, Dunelm has created a successful superstore format trading in out-of-town locations. Today's portfolio includes over 90 stores spread across the UK. The company has plans for significant growth over the coming years through further new openings.
Peter Shrimpton, Managing Director of Randstad Retail Ltd, formerly branded as RXR, has been working with Dunelm for over 5 years. The Randstad Retail team now recruit for positions right across the spectrum; from store manager, assistant manager and fabric manager roles in their sales force, to various head office positions in marketing, HR and finance.
View all live retail positions with Dunelm Mill on the right or browse all retail store and operations jobs
Client Testimonial
The quality of candidates, flexibility in Randstad Retail’s approach and good day to day account management over this period has led to strong placement results, over 50 people in the last 6 months.
Randstad Retail offers Dunelm support at all levels from the needs of their Head of HR, Lynn Parker, to the recruiting managers day to day. Randstad Retail’s managing director is personally involved in ensuring reporting and MI is provided regularly with a weekly tracker on efficiencies, vacancy performance, success rates and progress. This means Dunelm have a clear picture of Randstad Retail’s performance.
On a day to day basis each Dunelm region has their own account manager who leads recruitment in their region. When Dunelm restructured to add two regions to their business, Randstad Retail also restructured their account management team to make sure they aligned with their client.
knowing the client
Randstad Retail have added value by taking pains to understand Dunelm both as a business and the individual managers recruitment needs within. All account managers sit in on client interviews to ensure that they get under the skin of what hiring managers are looking for and can ensure their proposed candidates match that more and more accurately in future. This has led to a 1 in 4 success rate at interview on high volume requirements, so Dunelm managers meet the best people quicker.
On some positions Randstad even input into interview exercises to challenge their candidates. Hiring managers can clearly see that Randstad Retail are passionate about finding the right people for their business, and are committed to quality.
Lynn describes her relationship with RXR as follows:
“I enjoy committed and professional account management and Randstad Retail work hard to meet our recruitment needs. Our account managers are passionate about finding the right staff for my teams and put forward only those who best suit our business and have a great chance of succeeding in roles.
This has saved us time in recruiting as we meet the right people first time round and hire one in four. Randstad Retail have tailored their structure, services and approach around Dunelm’s needs and they deliver great staff for our business in an efficient, friendly, professional way.”
Lynn Parker, Head of HR, Dunelm Mill