Gaming Support Agent - German
| Job title: |
Gaming Support Agent - German |
| Sector: |
Customer Service & Call Centre |
| Salary: |
£15,500 |
| Reference number: |
MJ8828 |
| Contract type: |
Permanent |
| Job validation: |
Randstad Job Advertisment |
job description
Our client, a leading outsorucer providing multi lingual support to many of the world's leading technology and gaming companies are seeking to recruit German Gaming Support Agents to work in their state of the art multi-channel communication centre based in the heart of Belfast City Centre.
As a Gaming Support Agent, you will be:
Handling inbound calls from customers in relation to billing and technical issues
Responding to customers via email
Complete translations from English to German
Maintain a good working knowledge of products and services and PC technical support
Skills:
6 months customer service experience
Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics
Ability to multi-task, plan and prioritise workload
Associated Benefits:
Stakeholder pension scheme
Quarterly performance related pay
Large range of employee discounts
21 days holiday plus statutory days
Normal working week is 40 hours per week, working on a rotational shift pattern between 9am to 10pm Monday to Sunday.
To apply, or to find out more information, please click on one of the 'apply' buttons.