Income Manager
| Job title: |
Income Manager |
| Sector: |
Community, Social Services & Non-profit |
| Salary: |
£33,000 |
| Reference number: |
MJ7226 |
| Contract type: |
Permanent |
| Job validation: |
Randstad Job Advertisment |
job description
I am currently recruiting on behalf of my client for a customer focussed income manager, who is able to provide an excellent service both internally and externally. Working in a busy environment you will be resposible for working closely with your team to maintain a consistent focus and service.
Job Responsibilities:
- To lead and manage a team of income officers to deliver an effective, income collection service.
- Consistently review best practice, benchmarking and inspection reports to ensure good practice.
- Develop and maintain partnerships, both internally and externally, to maximise the impact of joint working throughout the team
- To collect, analyse and produce regular performance information for circulation to a variety of audiences.
- Contribute to effective budgetary management and control.
- Identify opportunities for training and development of staff within your team.
- Work in supporting Directors and senior managers to achieve the future vision of the company and ensure the successful implementation of operational and strategic plans.
- Ensure that all appropriate financial, operational and strategic objectives are delivered within agreed timeframes.
- Set clear expectations of all individuals and discuss performance on a regular basis.
- Motivate and enhance performance and meet customer expectations.
- Participate in the selection of key staff for your department and administer disciplinary and grievance matters as the role requires.
Profile:
You will display:
- Experience of working in a performance culture.
- The ability to deliver on key objectives by motivating, managing and directing your team.
- Experience of writing reports and presenting to a variety of audiences at a senior level.
- A flexibile approach to work and working hours
- Excellent communication skills
- Knowledge of the housing sector, and developments within social housing
If you are interested in applying for this role please contact us as soon as possible