Insurance Customer Service Administrator

Nottingham

Insurance Customer Service Administrator

posted on November 14, 2011 | 788 views | send to friend

Job title: Insurance Customer Service Administrator
Sector: Customer Service & Call Centre
Salary: £14,000 - £14,500
Reference number: MJ6956
Contract type: Permanent
Job validation: Randstad Job Advertisment

job description

We are seeking an experienced Insurance Customer Service Administrator to join a reputable firm based in Nottingham. You will require knowledge of the Insurance industry and ideally knowledge of Insurance Claims. Candidates will also be expected to demonstrate excellent customer service and IT skills. This role is permanent and is an excellent opportunity to join a supportive and respected organisation. Candidates with Household Insurance experience are particularly welcome to apply.

Job Responsibilities:

  • Liaising with customers, contractors and colleagues

  • Logging calls

  • Scanning paperwork

  • Booking appointments

  • Handling insurance claims

  • Accurate file management

  • Improving resolutions times

  • Adhering to SLA's


Skills Required:
  • Insurance knowledge

  • Customer Service experience

  • Excellent IT skills

  • Strong communication skills

  • Knowledge of insurance claims desirable


Personal Attributes:

  • Confident

  • Flexible

  • Professional

  • Diligent


Associated Benefits:

  • Pension

  • Monday to Friday working hours

  • Excellent working environment


If you feel you meet the criteria for this role and would like to apply please follow the onscreen prompts.

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branch details

Nottingham

1st Floor, Century House

Chapel Bar

Nottingham

NG1 6JQ


t: 0115 941 9190

f: 0115 941 5430

email