Inbound Customer Service
| Job title: |
Inbound Customer Service |
| Sector: |
Customer Service & Call Centre |
| Salary: |
£12,500 |
| Reference number: |
MJ4351 |
| Contract type: |
Permanent |
| Job validation: |
Randstad Job Advertisment |
job description
Our client, a technology provider to the banking industry is seeking customer service advisors to work in their state-of-the art contact centre on a fixed term contract. They offer an award-winning working environment with plenty of opportunities for personal development and career advancement.
Job Responsibilities:
- Receiving high levels of customer service calls
- Updating customer information & ensuring it is accurate
- Providing customer support by phone and email
- Resolving customer queries
Preferred Skills:
- 2 years call centre experience
- Excellent communication and customer service skills
- Ability to work independently and within a team
Personal Attributes:
- Warm and welcoming telephone manner
- Ability to work as part of a team
This contact centre is open 24 hours per day, 7 days a week so it will include night shifts as well as days, evenings and weekends on a rota basis.
Candidates must pass both a credit and criminal record check and must be able to provide 3 years of references.
Please note that this is a fixed term contract.
To apply, or to find out more information, please click on one of the "apply" buttons