Sales Co-ordinator
| Job title: |
Sales Co-ordinator |
| Sector: |
Administrative & Support Services |
| Salary: |
£16,000 - £18,000 |
| Reference number: |
MJ2096 |
| Contract type: |
Permanent |
| Job validation: |
Randstad Job Advertisment |
job description
Our client seeks a customer focused Sales Coordinator for their Aylesford based company to provide customer with their first/focal contact point within the organisation in order to facilitate the buying process from enquiry to invoice.
This is an opportunity to work for an established company who are undergoing a period of growth. The role will enable the successful applicant to develop their relationship building skills whilst delivering first rate customer service to a diverse client base.
Job Responsibilities:
As their Sales Coordinator you will be tasked with the following duties:
• Answer phone enquiries for all customers (internal & external) within agreed service level agreements
• Assist with the resolution of queries by seeking or giving technical advice
• Ensure accurate data is captured and logged in a time effective manner
• Manage and develop your own personal customer relationships to ensure the business is the customers supplier of choice
• To work towards department targets & business objectives
• Maintain Compliance to Safety, Health and Environmental standards of our business
• Set up job quotes and projects on the inhouse computer system in accordance with procedures
• Proactively seek out new and additional opportunities to increase business
• Communicate and liaise with the customer on all requirements or issues
Preferred Skills:
• Excellent telephone skills
• Compliance awareness
• Analysis & decision making
• Planning & Organising
• Teamwork
• Strong Customer Service ethos
• Negotiation and influencing skills
Personal Attributes:
• Excellent communication skills with all levels with both internal and external contacts
• Motivated and focused
• Customer focused - a passion to deliver an outstanding service
• Calm and confident
• Ability to work independently and as part of a busy team
• Initiative taker
• Tenacious and resilient
• Desire to succeed
Associated Benefits:
• 25 days holiday per annum ( 3-4 days to be taken at Christmas )
• Free car parking
• Salary - £16,000 pa
Core hours are:
Monday to Friday from 07.30 – 16.00 or 09.00 – 17.00 and 1 Saturday per month
(All shifts scheduled in advance)