Customer Service Advisor
| Job title: |
Customer Service Advisor |
| Sector: |
Customer Service & Call Centre |
| Salary: |
£14,840 - £15,840 |
| Reference number: |
BR122336 |
| Contract type: |
Permanent |
| Job validation: |
Randstad Job Advertisment |
job description
My client is a household name in the Banking industry with impressive, modern offices in Southampton. Due to their continued success, they are seeking customer focused candidates to represent the company in a relaxed contact centre environment.
Job Description
- Answering calls from existing and potential customers
- Dealing with queries
- Processing requests
- Listening to and logging complaints
- Recording all information on the database
- Working to targets around call times and customer satisfaction
Skills and Attributes
- Previous customer service experience
- Good telephone manner
- A can-do attitude
- IT skills
Details and Benefits
Hours - 8am to 6pm Monday to Friday (shifts are 8am to 4pm, 9am to 5pm and 10am to 6pm)
Comprehensive and competitive benefits package including holiday, pension and staff canteen